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Hyderabad - Telangana

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Texas – United States

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Application Management Services

Application Management Services

At A Glance
The Aroxis SAP Application Management Services help companies strengthen their competitive position by reducing cost of ownership while improving business performance. Our deep industry and technical expertise in SAP applications and efficient global delivery capabilities combine to bring businesses an SLA-based model that consolidates proven methodologies and best practices to enable continuous quality improvement of services at optimum costs.
Aroxis SAP Application Management Services include:
• Application hosting
• Help desk support
• Functional and technical support
• System administration and monitoring

Achieve Higher Operational Efficiencies at Lower Costs With SAP Application Management Services from Aroxis

As markets evolve and global business competition grows, organizations increasingly turn to SAP applications to execute their business processes. And as the demand for SAP applications has grown, so has their breadth and complexity.Today, the high cost of maintaining skilled internal SAP support staff, the lack of internal best practices, and inherent problems with service and delivery reliability have caused many organizations to seek solutions for SAP through Application Management Outsourcing (AMO).For organizations to achieve operational and strategic objectives, solutions must include superior
technical expertise, dependable support, continuous knowledge management, and measurable cost efficiencies.

Focus on your business-building core capabilities
Our deep industry and technical expertise, dedication to continuous improvement in service delivery quality, and a quantifiable performance measurement framework enable our customers to focus on business-building core capabilities while entrusting their application management to us. We integrate application health checks, ongoing optimization programs, and business process change initiatives to achieve and deliver value.

Aroxis SAP Application Management Services include:
Application Hosting. We offer the ability to host your SAP applications within one of our world-class Tier 4 Data Centers. Dell has both broad and deep infrastructure capabilities across most major hardware platforms. Our team of highly qualified Solutions Architects can develop the ideal solution set to help you achieve the results you seek.
Help Desk Support. We offer around-the-clock help desk coverage for SAP users in your organization. Our help desk staff continually assesses opportunities for improvement in incident management and call resolution through training programs for help desk staff and business users, and through updates to support tools.
Functional and Technical Support. Our functional consultants leverage their experience across multiple engagements and domains to assist business process owners in change management initiatives. Our expertise extends across core SAP R/3 modules and mySAP Business Suite components (such as CRM and SRM) as well as the SAP Business Objects portfolio. Our technical consultants’ expertise spans SAP technologies including RICE objects, ALV reports, Smartforms, User Exits and BADI, LSMW, Workflow, ALE/EDI, and Business Warehouse.
System Administration and Monitoring. Our system administration team supports implementation and rollout for new SAP projects through system configuration support and transport management, while our monitoring team uses SAP-provided tools such as CCMS and Solution Manager to monitor SAP system performance and execute corrective and routine maintenance activities such as backup and archival. Together, these teams are responsible for optimizing service levels, capacity, and availability management.


Reduce the Cost and Complexity of SAP Application Management and Boost Business Performance .